WHAT MATERIALS DO YOU USE?
All ceramics are made with stoneware clay and are glazed at cone 6 (1200C).

HOW LONG DOES IT TAKE TO RECEIVE MY PURCHASE?
Because all products are made-to-order, once purchased your order can take up to 4-6 weeks to be delivered to your door step.

ARE PRODUCTS MADE-TO-ORDER?
All products are made to order unless specified otherwise.

WHAT SHIPPING METHODS DO YOU USE?
We ship with AusPost with Australia-wide shipping taking 3-6 days and International shipping 8-15 days

DO YOU HAVE A REFUND POLICY?
If there is any issues please email us at ‘looseendsstore.au@gmail.com’ and we will get back to you straight away!

WHAT PACKAGING DO YOU USE?
All our packaging is eco-friendly! All packaging is either recycled OR recyclable!!
The packaging tape we use is Biogone landfill-biodegradable tape which biodegrades after-use!

DO YOU DO COMMISSIONS?
mmm…sometimes! depending on what you are looking for - feel free to contact me with details and I will be happy to discuss them with you!